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IBM Partner Plus

From enterprise architecture to production control.
Built on IBM.

A small, senior, IBM-native architecture and delivery firm. Strategy through implementation, governance, and operations — particularly where AI, integration, cloud, security, and economics intersect.

  1. Strategy
  2. Architecture
  3. Implementation
  4. Operations

20+

Years of IBM-native practice

Firm composition · founded 2005

80%+

Team with IBM heritage

Firm composition

2

Primary markets

United States and Canada

11–50

Named experts

Firm composition

Why Guild

Unusually senior. Easy to bring into a difficult engagement.

Senior, not scaled

A small IBM-native architecture and delivery firm. Named architects. The work is strategy through production — not a bench of generalists behind a partner logo.

Architecture before the SKU

Guild enters at the CIO, CAIO, or CTO conversation with a design the account can buy, then maps it onto watsonx, Cloud Paks, integration, security, or licensing.

Guild IP on the IBM estate

AEGIS, ControlPlane, AI FinOps, and quantum-safe inventory are how Guild implements — identity, governance, cost, and cryptography on IBM technology the client already runs.

Strategic capabilities

Three ways Guild takes a problem through to production.

Guild AI lifecycle

Strategy → Ground → Build → Govern → Authorize → Operate → Observe → Intervene → Optimize.

The signature operating model. AEGIS, ControlPlane, observability, FinOps, integration, and IBM technology sit on this path — not as adjacent product pages.

  1. 01

    Strategy

    What should we build?

    Use-case intake, operating model, and a CAIO-ready roadmap

    watsonx portfolio fit, IBM Bob, Expert Labs scoping

  2. 02

    Ground

    What data and enterprise context can it use?

    Estate inventory, lineage, and lakehouse design

    watsonx.data, Knowledge Catalog, DataStage

  3. 03

    Build

    How is the model or agent constructed?

    Model, prompt, and agent construction against real workloads

    watsonx.ai, Orchestrate, IBM Bob

  4. 04

    Govern

    Who owns it and what policies apply?

    ControlPlane — inventory, ownership, lineage, evidence, retirement

    watsonx.governance, OpenPages

  5. 05

    Authorize

    What can it actually do?

    Identity, entitlements, human approval, and a tested kill switch

    AEGIS on watsonx Orchestrate, Verify

  6. 06

    Operate

    How does it behave in production?

    Runtime on the IBM estate, not a lab exhibit

    OpenShift, Cloud Paks, watsonx Orchestrate

  7. 07

    Observe

    What happened, and why?

    Who acted, on what data, with which tool, under which policy

    Instana, Concert

  8. 08

    Intervene

    How do we stop or constrain it?

    Re-risk triggers, exception paths, and a kill switch that has been tested

    OpenPages, watsonx.governance, AEGIS

  9. 09

    Optimize

    What value and cost is it producing?

    Token economics, capacity, and measurable business value

    Turbonomic, Apptio / Cloudability

Open the Enterprise AI practice →

Guild accelerators

Proprietary assets. IBM underneath.

Problem, Guild capability, IBM technology, deliverable, outcome. These are offerings — not thought-leadership labels.

Project Guild ControlPlane

AI Governance Control Plane

Problem. Enterprises now have approved, experimental, embedded, third-party, and shadow AI. Identity, risk, policy, controls, evidence, telemetry, and enforcement have to travel with the system, or governance is theatre.

Outcome. A CIO can see every AI system that can act — who owns it, what it can do, what it costs, and whether it should still be running.

IBM · watsonx.governance · IBM OpenPages · watsonx Orchestrate

Open AI Governance Control Plane →

Cost that can be forecast

AI FinOps / Token Economics

Problem. Teams can stand up an agent in a week and then fail to answer what it costs, who pays, and whether the outcome is worth the run-rate.

Outcome. AI spend is forecastable, attributable, and defensible — on Turbonomic and Apptio where the rest of the estate already lives.

IBM · IBM Turbonomic · Apptio / Cloudability · Instana

Open AI FinOps / Token Economics →

Guild AEGIS

Agentic AI Framework

Problem. An agent that can call tools, change records, or spend money without identity, policy, and evidence is not an enterprise system. It is an ungoverned intern with production credentials.

Outcome. Agents that can act in production with an architecture that can stop them.

IBM · watsonx Orchestrate · watsonx.governance · OpenPages

Open Agentic AI Framework →

Crypto inventory → PQC migration

Quantum Security Framework

Problem. Certificates, VPN, MQ, API gateways, code signing, and long-lived archives are already on a clock. Most estates do not have a cryptographic bill of materials, let alone a sequenced migration with owners and exceptions.

Outcome. The estate is inventoried and sequenced before Q-day — on DataPower, PKI, and Guardium, not as a qubit demo.

IBM · IBM Quantum Safe Explorer · IBM DataPower Gateway · IBM MQ / Guardium / OpenPages

Open Quantum Security Framework →

Proof

Three kinds of evidence. Not one logo wall.

Sophisticated buyers will separate Guild contracts from leadership careers and IBM collaboration. So do we.

Guild engagements

Work Guild delivered: anonymized case studies with an evidence basis on every quantified result. Not a logo wall.

Selected work →

Leadership experience

Organizations and platforms Guild leaders served during IBM, Meta, EY, Schwab, Lazard, and other enterprise careers — distinct from current Guild contracts.

Meet the firm →

IBM collaboration

Partner Plus in the IBM directory. Joint workshops, TechCon, IBM Research papers, Expert Labs co-delivery, and the San Francisco Innovation & Strategy Workshop.

How we work with IBM →

Institutions in Guild leaders’ careers and in Guild work

Names below include organizations served during IBM and enterprise careers, plus Guild engagements. They are not a claim that every name is a current Guild contractual client.

  • Wells Fargo Bank

    Banking

  • Bank of America

    Banking

  • PepsiCo

    Consumer Goods

  • Hartford Fire Insurance

    Insurance

  • Scotiabank

    Banking

  • DTCC

    Financial Services

  • Bell Canada

    Telecommunications

  • Canadian National Railway

    Transportation

  • Brown Brothers Harriman

    Financial Services

  • Blue Shield of California

    Healthcare

  • Luminaire Health

    Healthcare

  • Canada Post

    Logistics

  • Pacific Life

    Insurance

  • NY Power Authority

    Energy

  • Wells Fargo Bank

    Banking

  • Bank of America

    Banking

  • PepsiCo

    Consumer Goods

  • Hartford Fire Insurance

    Insurance

  • Scotiabank

    Banking

  • DTCC

    Financial Services

  • Bell Canada

    Telecommunications

  • Canadian National Railway

    Transportation

  • Brown Brothers Harriman

    Financial Services

  • Blue Shield of California

    Healthcare

  • Luminaire Health

    Healthcare

  • Canada Post

    Logistics

  • Pacific Life

    Insurance

  • NY Power Authority

    Energy

Guild engagements

Selected work, with an evidence basis on every result.

Financial services · United States

IBM DataPower X2 to X3 modernization for a U.S. financial gateway

A large U.S. financial institution needed to replace aging IBM DataPower X2 appliances with the next-generation X3 platform across non-production and production — without treating a mission-critical gateway as a weekend cutover.

Measured

Non-production used as a risk-discovery environment before any production window

  • Measured

    Production migrated incrementally through authorized monthly change windows

  • Measured

    Gateway operating model shifted from appliance-by-appliance admin to version-controlled execution

IBM technologies · IBM DataPower Gateway · Ansible · Git / change control · HSM / PKI

Financial services · United States

IBM Cloud Pak modernization for a multi-region banking platform

A large U.S. financial institution was running critical transaction-processing workloads on aging on-premise infrastructure, creating reliability risk and limiting peak capacity.

Measured

60% reduction in infrastructure provisioning time

  • Measured

    Zero-downtime migration of 14 critical workloads

  • Measured

    Unified monitoring across on-premise and cloud via IBM Instana

IBM technologies · Cloud Pak for Integration · Red Hat OpenShift · IBM MQ · IBM Instana

Insurance · United States & Canada

End-to-end claims automation with IBM BAW and RPA

A multi-line carrier processed claims through manual approvals, legacy systems, and disconnected document workflows — 14-day average cycle time and a high error rate.

Measured

Claims cycle time from 14 days to under 3 days

  • Measured

    82% of routine claims processed without human intervention

  • Measured

    Error rate reduced by 74% through automated validation

IBM technologies · IBM BAW · IBM RPA · IBM ODM

Healthcare · United States

watsonx for clinical data governance across 11 facilities

A regional network needed to consolidate siloed clinical and operational data, establish a governed catalog, and introduce AI-assisted analytics for care-quality reporting.

Measured

Single governed catalog spanning 11 facilities

  • Measured

    Readmission model at 87% accuracy

  • Measured

    CMS reporting preparation time reduced 65%

IBM technologies · watsonx.data · watsonx.ai · IBM Knowledge Catalog

IBM collaboration

How the operating model actually works.

Most partners say they are proud IBM partners. This is the motion an IBM seller can take into an account: Guild architecture and accelerators, IBM product depth, one client outcome.

  1. 01 · Enterprise client

    The business problem, the estate, and the outcome that has to run on Monday.

  2. 02 · Guild Systems

    Business context, architecture, accelerators, implementation, and day-2.

  3. 03 · IBM seller / technical team

    Account coverage, product fit, and the IBM motion already in the account.

  4. 04 · IBM Expert Labs / product specialists

    Product depth where the work needs IBM — without a turf war on delivery.

  5. 05 · Operational outcome

    IBM technology + Guild delivery the customer can operate — licenses that match the design.

Guild-led

Guild identifies the problem with the client, designs the architecture, and attaches IBM technology and Partner Plus licensing to the design.

IBM-led

IBM brings Guild into an existing opportunity when the account needs architecture, an accelerator, or a partner who will still be there on day-2.

Co-delivery

Guild and IBM technical teams divide the work. Expert Labs where the product needs IBM. Guild where the operating model and account context need a named architect.

Guild IP + IBM platform

AEGIS, ControlPlane, AI economics, or quantum-safe inventory implemented on watsonx, OpenPages, Instana, DataPower, and the rest of the IBM estate.

Open the IBM seller brief

Leadership

IBM heritage. Enterprise AI.

Twenty years of IBM-native practice. More than 80% of the team carries direct IBM heritage — firm composition, not a slogan. Partner Plus is the credential. The work is architecture through production.

Meet company leadership
  • Om Bachu

    Om Bachu

    Managing Partner

  • Sid Bhatia

    Sid Bhatia

    Head of Integration Practice

  • Selim Antoun

    Selim Antoun

    Head of Sales

  • Gregory Hearn

    Gregory Hearn

    Enterprise Sales Leader

  • Marcelo Lorenzetti

    Marcelo Lorenzetti

    East Coast Business Unit Executive, IBM Partnerships